Terms of Service
Last updated: February 2024
These Terms of Service ("Terms") govern your use of the Wallerz website and services. By using our site, you agree to these Terms.
1. About These Terms
Wallerz Ltd ("we", "us", "our") operates this website. These Terms form a legal agreement between you and Wallerz Ltd.
If you don't agree with these Terms, please don't use our site.
2. Using Our Service
Eligibility
You must be at least 16 years old to use our service.
Account Responsibility
If you create an account, you're responsible for:
- Keeping your password secure
- All activity under your account
- Notifying us if you suspect unauthorized access
Acceptable Use
You agree not to:
- Use our service for illegal purposes
- Attempt to gain unauthorized access to our systems
- Interfere with other users' access to our service
- Copy, modify, or distribute our content without permission
- Use automated tools to scrape or collect data from our site
3. Orders and Payments
Placing Orders
When you place an order, you're making an offer to buy. We accept your offer when we send an order confirmation email.
Pricing
- All prices are displayed in your selected currency
- Prices include VAT where applicable
- Shipping costs are calculated at checkout
- We reserve the right to change prices at any time (this won't affect confirmed orders)
Payment
- Payment is required at the time of order
- We accept major credit cards via Stripe
- All payments are processed securely
Order Cancellation
Since products are made to order, we cannot cancel orders once production has begun.
4. Shipping and Delivery
Shipping Times
Estimated shipping times are provided at checkout. These are estimates, not guarantees.
Delivery Issues
If your order doesn't arrive or arrives damaged, contact us within 14 days of the expected delivery date.
Risk of Loss
Risk of loss transfers to you upon delivery to the shipping carrier.
5. Returns and Refunds
Please see our Returns Policy for details on returns and refunds.
6. Intellectual Property
Our Content
All content on our site (designs, images, text, logos) is owned by Wallerz Ltd or our licensors. You may not use this content without permission.
Your Rights
Purchasing a print gives you the right to display it for personal use. It does not transfer copyright or grant commercial use rights.
7. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount you paid for your order
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for delays or failures caused by circumstances beyond our control
This does not affect your statutory rights as a consumer.
8. Indemnification
You agree to indemnify us against claims arising from your breach of these Terms or misuse of our service.
9. Changes to Terms
We may update these Terms from time to time. Continued use of our site after changes constitutes acceptance of the new Terms.
10. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.
11. Severability
If any part of these Terms is found invalid, the remaining parts continue in effect.
12. Contact
Questions about these Terms? Contact us:
Email: [email protected]
Address: Wallerz Ltd London United Kingdom